📘 Class 12 Business Studies – Sample Paper

Chapter 7: Directing

🔷 Section A – Very Short Answer Questions (20 Marks)

Q1 – Q20 (1 × 20 = 20 marks)

Answer in one line.

Q1. What is directing in management?
Q2. Define leadership.
Q3. What is motivation?
Q4. Define communication.
Q5. What is supervision?
Q6. What is coordination?
Q7. Name any one type of leadership style.
Q8. What is financial incentive?
Q9. What is non-financial incentive?
Q10. Define formal communication.
Q11. Define informal communication.
Q12. What is maslow’s hierarchy of needs?
Q13. Define morale.
Q14. What is transactional leadership?
Q15. What is transformational leadership?
Q16. Name any one method of motivation.
Q17. What is downward communication?
Q18. What is upward communication?
Q19. What is lateral communication?
Q20. What is the importance of directing?

🔷 Section B – Short Answer Questions (20 Marks)

Q21 – Q26 (3 × 6 = 18 marks)

Answer in 60–80 words.

Q21. Explain the meaning and importance of directing.
Q22. Explain any three principles of directing.
Q23. Explain different types of leadership styles.
Q24. Explain the meaning and importance of motivation.
Q25. Explain the process of communication in management.
Q26. Explain the importance of coordination in directing.

🔷 Section C – Long Answer Questions (30 Marks)

Q27 – Q29 (6 × 3 = 18 marks)

Q27. Explain the steps involved in the directing process.
OR
Explain the importance of directing in management.

Q28. Explain different types of communication used in directing.
OR
Explain different methods of motivation in management.

Q29. Explain the importance and functions of leadership in business.

🔷 Section D – Case Study Based Question (10 Marks)

Q30.

PQR Ltd., a service company, noticed low employee productivity. The management decided to motivate employees through financial and non-financial incentives, improve communication channels, provide proper supervision, and encourage teamwork.

Questions:

a) Identify any two directing functions mentioned in the case. (2 marks)
b) Name any two methods of motivation used in the case. (2 marks)
c) State any two benefits of directing highlighted in the case. (4 marks)
d) Why is leadership considered essential in the process of directing? (2 marks)